ADULT DAY CARE WITH A
SPECIALIZED
ALZHEIMER'S SERVICES LICENSE

How to Communicate Effectively with Loved Ones with Dementia: Tips and Strategies

By Lewis Beyda | April 21, 2023

Effective communication with loved ones who have dementia can be challenging, but it is crucial to maintaining meaningful connections and providing the support they need. In this blog post, we will share tips and strategies to help you communicate more effectively with your loved one living with dementia and foster a deeper understanding of their experience.

Understanding Communication Changes in Dementia

As dementia progresses, it affects the brain's ability to process and produce language. Your loved one may experience:

  • Difficulty finding the right words
  • Using familiar words repeatedly
  • Describing objects instead of naming them
  • Losing train of thought mid-sentence
  • Difficulty understanding complex sentences
  • Reverting to their native language if bilingual
  • Relying more on non-verbal communication

Understanding these changes helps you adapt your communication style to meet them where they are.

Before You Speak: Setting the Stage

Create a Calm Environment

  • Reduce background noise (turn off the TV or radio)
  • Choose a quiet, well-lit room
  • Minimize distractions
  • Ensure your loved one is comfortable

Get Their Attention

  • Approach from the front, not from behind
  • Make eye contact before speaking
  • Use their name to get their attention
  • Gently touch their arm if appropriate
  • Wait until you have their full attention

How to Speak: Verbal Communication Tips

Keep It Simple

  • Use short, simple sentences
  • Focus on one idea at a time
  • Avoid complex questions with multiple parts
  • Use concrete, familiar words

Speak Slowly and Clearly

  • Speak at a relaxed pace
  • Pronounce words clearly
  • Pause between sentences to allow processing time
  • Don't raise your voice unless they have hearing loss

Ask the Right Questions

  • Use yes/no questions when possible: "Would you like coffee?" instead of "What would you like to drink?"
  • Offer simple choices: "Would you like the blue shirt or the green shirt?"
  • Avoid open-ended questions that require recall
  • Give time to respond - don't rush

Be Patient and Positive

  • Allow extra time for responses
  • Don't interrupt or finish their sentences
  • Praise their efforts to communicate
  • Avoid criticizing or correcting
  • If they can't find a word, gently suggest it

Non-Verbal Communication

As verbal abilities decline, non-verbal communication becomes increasingly important:

Your Body Language Matters

  • Maintain a calm, relaxed posture
  • Smile warmly and often
  • Keep your facial expressions positive
  • Get down to their eye level if they're seated
  • Use gentle touch to convey care and connection

Use Visual Cues

  • Point to objects you're discussing
  • Use gestures to reinforce your words
  • Show them what you mean when possible
  • Use pictures or photos to aid communication

What to Avoid

  • Don't argue or correct - If they say something incorrect, redirect rather than correct
  • Don't say "remember when..." - This can cause frustration and embarrassment
  • Don't talk about them as if they're not there - Always include them in conversations
  • Don't use elderspeak - Avoid baby talk or condescending tones
  • Don't quiz or test them - This creates anxiety, not connection
  • Don't take it personally - Difficult behaviors are symptoms, not intentional

When Communication Becomes Difficult

During challenging moments:

  • Stay calm - your mood affects theirs
  • Take a break if needed
  • Focus on emotions rather than facts
  • Validate their feelings even if their words don't make sense
  • Use music or familiar activities to reconnect

Connecting Through Activities

Sometimes the best communication happens through shared activities:

  • Looking through photo albums together
  • Listening to their favorite music
  • Doing simple crafts or puzzles
  • Taking a gentle walk
  • Helping with simple tasks

Professional Support

At SarahCare of Coral Springs, our staff is specially trained in dementia communication techniques. As an AHCA-licensed Specialized Alzheimer's Services provider, we use evidence-based approaches to connect with each participant in meaningful ways.

If you're struggling with communication challenges or looking for additional support, we're here to help. Call us at (954) 743-0003 to learn more about our programs or to schedule a tour.

Specialized Dementia Care

Our trained staff uses proven communication techniques to connect with your loved one.

Call (954) 743-0003