FAQ
FREQUENTLY ASKED QUESTIONS
Getting Started
Do we need an appointment to come for a tour of the center?
No appointment necessary. You are more than welcome to stop by anytime, Monday to Friday between 9am-5pm for a personal tour of our center. (Please avoid the hour from 1pm-2pm as our participants are enjoying rest time)
Do you offer a trial day?
Yes, we offer a complimentary one-day free trial so you and your loved one can experience our center before committing.
What should my loved one bring each day?
A change of clothes, any necessary medications in original containers, and personal items like glasses or hearing aids. We provide all meals, snacks, and activities.
What are the transportation options?
Many of our participants use Broward County Tops Para-transit Services. This is a service you need to apply for through Broward County. It is door to door transportation.
Hours & Pricing
Is there a minimum amount of days per week you must attend?
Yes, we have a minimum of 2 days per week. (Does not need to be the same 2 days each week)
Is there a minimum or maximum amount of hours per day?
We only have a daily rate. It is the same price whether your loved one attends for 4 hours or 11 hours per day.
How much does it cost?
$75 per day, which includes up to 10 hours of care, all meals, nursing services, and activities. We also accept Medicaid LTMC, VA benefits, and long-term care insurance. See our Pricing page for details.
Can I drop off early or pick up late?
Our hours are 7am to 5:30pm. Please call ahead if you need to adjust your schedule. Late pickup fees may apply.
Do you accept health insurance?
Unfortunately, health insurance and Medicare do not pay for Adult Day Care in Florida. However, we do accept Medicaid Long Term Managed Care (LTMC), VA benefits, and Long Term Care Insurance policies.
Meals & Diet
Do you serve meals?
Yes. Breakfast, Hot Lunch and an afternoon snack are included each day.
Are you able to accommodate special dietary needs?
Yes, we have alternatives for diabetics and for those who have swallowing issues. All meals are low sodium.
Medical & Care
Do you administer medications?
Yes, our licensed nurse administers medications throughout the day. Bring medications in their original pharmacy containers with dosing instructions.
What happens if my loved one gets sick during the day?
Our full-time nurse monitors all participants. If someone becomes ill, we contact you immediately. For minor issues, we provide care on-site. For emergencies, we call 911 and notify you right away.
What is your staff-to-participant ratio?
We maintain a 1:5 staff-to-participant ratio for those with Alzheimer's or dementia, exceeding state requirements. This ensures personalized attention for everyone.
Conditions We Accept
Do you accept seniors with Alzheimer's and Dementia?
Yes, our staff is trained to care for members with Alzheimer's disease and dementia. Our center is also a secured facility so we don't have issues with our members wandering off.
Do you accept seniors with Parkinson's Disease?
Yes, our staff is trained to care for members with Parkinson's disease. Our full time Nurse is here to dispense Parkinson's medication throughout the day.
Do you accept seniors who have had a stroke?
Yes, our staff is trained to care for members who have had a stroke and may have partial paralysis.
Do you accept seniors who are confined to a wheelchair?
Yes, as long as the member is weight bearing on at least one leg and can be transferred to a recliner or a toilet.
Do you accept seniors with incontinence issues?
Yes, when a member is incontinent we put them on a toileting schedule of every two hours. We have lockers for our members to keep extra clothes and undergarments. We also have a washer and dryer so no clothes will come home dirty. All of this is handled in a very dignified manner by our professional and caring nursing assistants.
Activities & Family
What activities do you offer?
Daily activities include music therapy, pet therapy, arts and crafts, memory games, exercise, bingo, movies, and social events. See our Activities Calendar for the current schedule.
Can family members visit during the day?
Yes, families are welcome to visit anytime. We encourage involvement and want you to feel comfortable with your loved one's care.
How do you communicate with families?
We provide updates as needed and are always available by phone. For any concerns or changes in condition, we contact you immediately.